💰 REFUND POLICY

(Nature-Based Return Framework)

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1. Return Window

Returns accepted within 30 days.

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2. Eligible Returns

• Damaged items
• Defective products
• Incorrect shipments

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3. Non-Eligible Returns

• Used or worn items
• Natural wear from outdoor use
• Minor variations
• Delays in delivery

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4. Return Conditions

Items must be:

• Unused
• In original condition
• In original packaging

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5. Proof Requirement

Photos or videos required.

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6. Authorization

Returns must be approved before shipping.

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7. Refund Processing

5–10 business days after approval.

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8. Costs

Shipping fees are non-refundable.

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9. Order Cancellation

Within 12 hours of purchase.

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10. Chargebacks

Unauthorized disputes may be challenged.